Award-winning content developer and team lead with over 10 years of instructional design experience in multiple subjects and modalities. Certified in instructional design and technology and accessibility. An agile learner who collaborates enthusiastically with subject matter experts and stakeholders to create human-centered, data-driven learning that hits KPIs and generates results.

Lead Training Content Developer | Brivo Systems LLC | Remote | 
2023 - Present

• Manage and strategically develop team to update complete catalog of legacy courses and launch new content every week

• Design and develop sales enablement and technical training (job aids, infographics, videos, microlearning, Storyline and Rise courses) using Adobe Creative Cloud, Articulate 360, TechSmith, and Canva 

• Collaborate closely with SMEs to review project goals and iteratively improve training based on learner feedback and assessment data, ensuring outcomes are met

• Manage Instagram, YouTube, and 7taps content and development

Associate Professor | King University | Bristol, TN | 
2015 - 2023

• Designed and delivered 120+ differentiated online and in-person learning experiences annually using SAM, ADDIE, and instructional design theories and models while meeting strict deadlines, resulting in a positive ROI for 1000+ learners

• Used expert communication skills (oral and written) to write and publish original research, create curriculum, and create and present content at international conferences

• Managed concurrent projects via Trello while meeting budget and deadlines, including editing and managing two academic journals, performing quality reviews, and planning and leading three successful two-week study abroad trips for ~60 adults

• Provided over $400,000 in education services annually while ensuring accessibility using Universal Design for Learning (UDL) and WCAG standards, resulting in an average teaching effectiveness score of 4.2 / 5.0 (top 20% of instructors)

• Designed and employed qualitative and quantitative assessments using the Canvas and Blackboard Learning Management Systems (LMS) to ensure learning objectives and organizational KPIs were met

Part-Time Instructor | University of Colorado | Boulder, CO |
2007 - 2017

• Collaborated with instructional designers and SMEs to design and revise online learning for ~200 diverse learners annually using best practices in digital pedagogy, andragogy, accessibility (WCAG and UDL), Quality Matters (QM) standards, and Desire2Learn LMS

• Designed, revised, and facilitated engaging virtual and instructor-led learning experiences for ~200 diverse learners while ensuring alignment of learning objectives with learning activities 

• Trained 30 graduate instructors as Lead Graduate Teacher; managed, organized, and facilitated pedagogy training and completion of Graduate Teacher Program (GTP) certification process

Computer and IT Specialist | Wheeler Trigg O'Donnell, LLP | Denver, CO | 2002 - 2007

• Managed and facilitated technical and systems training for new hire onboarding

• Used expertise in Microsoft Office (Excel, Word, PowerPoint) to maintain detailed records and meet key deadlines that contributed to winning multi-million dollar lawsuits 

• Used troubleshooting skills to fix software problems and provide timely customer support

Management: experience in effective 1:1s, strategic planning, behaviors of inclusion, feedback, people development

Authoring: Articulate 360 (Storyline and Rise), Adobe (Illustrator, Photoshop), Canva, TechSmith (Camtasia, Audiate, and SnagIt)

LMS: LearnUpon, Canvas, Desire2Learn (D2L)/Brightspace, Blackboard

Project Management: Microsoft Office Suite, Google Suite, Asana, Trello, Slack

Video / Audio Editing: Camtasia, Visme, Vyond, Audacity

Website Building: Google Sites, WordPress, Wix

Assessment: Kirkpatrick's 4 Levels of Assessment, qualitative and quantitative assessment strategies

Training: design and facilitation, virtual, synchronous, in-person, asynchronous (corporate, sales enablement, higher education)

Communication: speaking, writing, presenting, proofreading, editing 

Collaboration: communication, empathy, flexibility, decision-making, organization, management, leadership, teamwork, emotional intelligence (EQ)

Management and coaching

Results-driven and outcomes-oriented

Curious and joyful life-long learner

Flexible and quick to adapt

Energetic and positive demeanor

Can quickly research and synthesize new information

Deadline-driven and budget-oriented

Ability to work independently and with a team

Multi-tasker: can wear many hats

Eye for detail (vast experience in editing and proofreading)

Ph.D. in English

Emphasis in digital pedagogy, writing and communication. University of Colorado, Boulder, CO, 2014

M.A. in English

Emphasis in writing and communication. University of Colorado, Denver, CO, 2006

B.A. in Literature

Emphasis in writing and editing. George Fox University, Newberg, OR, 2001

Management Levels 1, 2 and 3

LifeLabs Learning, 2024-2025

Asana Workflow Specialist

Asana, 2025

Camtasia and SnagIt

TechSmith, 2024

Graphic Design Elements for Non-Designers

Coursera and University of Colorado, 2022

Basics of Inclusive Design for Online Education

Coursera and University of Colorado, 2022

MicroMasters Certificate in Instructional Design and Technology

University of Maryland and EdX, 2021

Certificate in College Teaching

Graduate Teacher Program, University of Colorado, 2011