Resume

Award-winning educator and eLearning specialist with over 10 years of instructional design experience in multiple subjects and modalities. Certified in instructional design and technology, accessibility, and quality review. An agile learner who collaborates enthusiastically with subject matter experts (SMEs) and stakeholders to create human-centered, data-driven learning that generates results.

Experience

Lead Training Content Developer | Brivo Systems LLC | Remote |
2023 - Present

Design and develop sales enablement and technical training (job aids, infographics, videos, microlearning, screencasts, Storyline and Rise courses) using Adobe Creative Cloud, Articulate 360, TechSmith, and Canva
Collaborate weekly with SMEs to review project goals and iteratively improve training based on learner feedback and assessment data, ensuring outcomes are met
Manage and lead team to update 50% of existing courses and launch 3 new courses per month
Revise and rewrite curriculum using backward design and learner needs analysis to improve outcomes by 30%

Associate Professor | King University | Bristol, TN |
2015 - Present

Plan, organize, revise, and facilitate 120+ differentiated online and in-person learning experiences annually using SAM, ADDIE, and instructional design theories and models while meeting strict deadlines and resulting in a positive ROI for 100+ learners
Use expert communication skills (oral and written) to write and publish original research, write and proofread curriculum, and write and present original research at international conferences
Manage complicated, concurrent projects via Trello while meeting budget and deadlines, including editing and managing two academic journals, performing quality reviews, and planning and leading three successful two-week study abroad trips for ~60 adults
Provide over $400,000 in education services annually while ensuring accessibility using Universal Design for Learning (UDL) and WCAG standards, resulting in an average teaching effectiveness score of 4.2 / 5.0 (top 20% of instructors)
Design and employ qualitative and quantitative assessments using the Canvas and Blackboard Learning Management Systems (LMS) to ensure learning objectives and organizational KPIs are met

Part-Time Instructor | University of Colorado | Boulder, CO |
2007 - 2017

Collaborated with instructional designers and SMEs to design and revise online learning for ~200 diverse learners annually using best practices in digital pedagogy, andragogy, accessibility (WCAG and UDL), Quality Matters (QM) standards, and Desire2Learn LMS
Designed, revised, and facilitated engaging virtual and instructor-led learning experiences for ~200 diverse learners while ensuring alignment of learning objectives with learning activities
Trained 30 graduate instructors as Lead Graduate Teacher; managed, organized, and facilitated pedagogy training and completion of Graduate Teacher Program (GTP) certification process

Computer and IT Specialist | Wheeler Trigg O'Donnell, LLP | Denver, CO | 2002 - 2007

Managed and facilitated technical training for new employees
Used expertise in Microsoft Office (Excel, Word, PowerPoint) to maintain detailed records and meet key deadlines that contributed to winning multi-million dollar lawsuits
Used troubleshooting skills to fix software problems and provide timely customer support

Skills

Authoring: Articulate 360 (Storyline and Rise), Adobe (Illustrator, Photoshop, and XD), Canva, TechSmith (Camtasia and SnagIt)

LMS: LearnUpon, Canvas, Desire2Learn (D2L)/Brightspace, Blackboard

Project Management: Microsoft Office Suite, Google Suite, Asana, MindMeister, Slack

Multi-Media: ScreenPal, FlipGrid, VoiceThread, ShowMe, Padlet

Video / Audio Editing: CapCut, iMovie, Windows Video Editor, Camtasia, Visme, Vyond, Audacity

Website Building: Google Sites, WordPress, Wix

Instructional Design: ADDIE and SAM (Rapid Prototyping), Needs Analysis (Action Mapping), Learner Analysis, storyboarding, microlearning

Best Practices in Digital Pedagogy: Quality Matters (QM) Standards, Mayer's Multimedia Principles

Accessibility / Inclusivity: Universal Design for Learning (UDL), WCAG, Digital Inclusion Principles

Learning Theories: Gagné's 9 Events, Knowles' Six Assumptions, Kolb's Experiential Learning, Pike's Principles of Adult Learning, AGES model, etc.

Assessment: Kirkpatrick's 4 Levels of Assessment, qualitative and quantitative assessment strategies, SCORM

Open Education Resources: OER Commons, Merlot, PhET, OpenStax, BC Open Campus

Curriculum assessment, redesign, quality control, and development

Training design and facilitation (both corporate, including sales enablement, and higher education)

Communication: speaking, writing, presenting, proofreading, editing

Soft Skills

Collaboration: communication, empathy, flexibility, decision-making, organization, management, leadership, teamwork, emotional intelligence (EQ)

Results-driven and outcomes-oriented

Curious and joyful life-long learner

Flexible and quick to adapt

Energetic and positive demeanor

Can quickly research and synthesize new information

Deadline-driven and budget-oriented

Ability to work independently and with a team

Multi-tasker: can wear many hats

Eye for detail (vast experience in editing and proofreading)

Education

Ph.D. in English

University of Colorado, Boulder, CO, 2014

M.A. in English

University of Colorado, Denver, CO, 2006

B.A. in Writing and Literature

George Fox University, Newberg, OR, 2001

Certifications

Camtasia and SnagIt

TechSmith, 2024

Graphic Design Elements for Non-Designers

Coursera and University of Colorado, 2022

Basics of Inclusive Design for Online Education

Coursera and University of Colorado, 2022

MicroMasters Certificate in Instructional Design and Technology

University of Maryland and EdX, 2021

Higher Ed Peer Reviewer Course (PRC) Certificate

Quality Matters, 2020

Online Teaching Certificate

Online Learning Consortium, 2016

Open Education Resources Certificate